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  • New Suicide Prevention Hotline: 988

    What you need to know:

    The new three-digit dialing code – 988 – to route callers to the existing National Suicide Prevention Lifeline (NSPL) went live on July 16, 2022. Callers can use 988 or the current 800 number (1-800-273-8255) to access services.

    Those who are deaf or hard of hearing may use the online chat function or TTY users may use their preferred relay service or dial 711 then 1-800-273-8255.

    Additional information: National Suicide Prevention Lifeline services for those who are deaf or hard of hearing.
    Language translation services are also available to all callers, specifically the Spanish Language Line can be accessed by pressing 2 after dialing.

    Additional information: Spanish Language services.

    Service members, veterans, and their families may reach the Veterans Crisis Line by pressing 1 after dialing, as well as by chatting online at veteranscrisisline.net or texting 838255.

    The 988 National Suicide Prevention Service number 988 will connect the caller to a certified crisis center near where the call is placed.

    Download a 988 Suicide &Crisis Lifeline Wallet card in English Here, In Spanish Here

    MA specific 988 information


    Ask a Question, Save a Life: QPR Gatekeeper Training                                                     

    Knowing how to help a person considering suicide access the support they need by calling 988 is one step in suicide prevention. Another step you can take is to learn the warning signs and how to offer hope.

    People of all ages and all walks of life may experience suicidal thoughts and consider suicide as a solution for their suffering. When someone cares and is willing to ask questions the journey towards suicide may be interrupted, allowing time for intervention and treatment. Through education, awareness and reducing the stigma of seeking help we can all work to prevent suicide and assist people in getting the help they need.

    QPR (Question, Persuade, Refer) Gatekeeper Training provides the skills one needs to compassionately engage with someone experiencing suicidal thoughts. The QPR Institute recognizes that “Gatekeepers can be anyone, but include parents, friends, neighbors, teachers, ministers, doctors, nurses, office supervisors, squad leaders, foremen, police officers, advisors, caseworkers, firefighters, and many others who are strategically positioned to recognize and refer someone at risk of suicide.”

    On August 25, 2022, from 12 to 1:30 PM, Deborah Ringen, Minister of Health and Wellness, a certified QPR instructor, will offer this valuable training online. The fee of $5 covers the cost of online access to materials that can be downloaded for future reference. The downloads include a pocket reminder card and booklet as well as other valuable resources.

    Register Here for Ask a Question, Save a Life: QPR Gatekeeper Training on August 25, 12 -1:30 PM.